Need help with one of our apps?

Before you write

Including the following makes it far more likely we can resolve things in a single reply:

• Which app you're using, and its version number
• Your device and operating system version
• What you expected to happen, and what happened instead
• A screenshot or screen recording, if the problem is visible

Reporting a security issue

If you believe you've found a security vulnerability in one of our products, please write to hello@betterappslab.com with the details and give us a reasonable opportunity to address it before disclosing it publicly. We're grateful for reports made in good faith and will not pursue action against researchers who follow this process.

Privacy requests

To ask what personal data we hold about you, request a copy, or ask us to delete it, write to the same address and say what you'd like. See our Privacy Policy for what we do and don't collect.